Request Assistance

Tell Us How We Can Help.

Provide a few basic details about your company, shipment or compliance issue. The information helps us determine whether the request is routine brokerage, an advisory matter, or requires additional documentation before we can proceed.

Before You Submit

The Right Information Helps Us Respond Efficiently.

For shipment-related inquiries, please provide the importer name, product, origin, mode of transportation and expected arrival when known. For classification or compliance matters, briefly explain the question and identify any existing entry or deadline.

Please do not send passwords, Social Security numbers or other unnecessary sensitive personal information through this form.

1. Your Contact Information

2. What Do You Need Help With?

3. Shipment / Entry Information

4. Describe Your Request

If there is an entry number, CBP deadline, notice or other time-sensitive matter, mention it here.
Secure document upload will be enabled in the production version. Please do not email sensitive identity documents unless requested through an approved channel.

5. Engagement Notice

Submitting this form does not establish a customs-broker, client, advisory or attorney-client relationship. Express CHB must review and accept an engagement before undertaking customs business or professional advisory work. Classification, tariff, PGA, post-entry, CTPAT and other substantive compliance reviews may require a separately quoted professional fee. Time-sensitive matters are not accepted solely by submitting this form.

I understand that submission of this inquiry does not constitute acceptance of an engagement and that professional fees may apply to advisory services.

Required fields are marked with *
Express Customhouse Broker, Inc.

Contact Information

6800 Jericho Turnpike, Suite 120W
Syosset, NY 11791

Email: TedKim@ExpressCHB.com

For existing clients with an active shipment, please continue using your established Express CHB operational contact whenever possible.